Privacy Policy

We respect your privacy. This Privacy Policy explains what information Salenow.pk collects, why we collect it, and how we keep it safe. We follow simple rules: only collect what’s necessary, never sell your data, and give you control over your information.

Key Points – What You Need to Know

• We collect your name, phone number, address, and email when you place an order.
• We use this information to deliver your order, confirm COD, and provide warranty support.
• We never sell, rent, or share your personal data with third parties for marketing.
• We store your data securely on encrypted servers and limit access to authorized staff only.
• You can request to view, correct, or delete your personal information anytime.
• Cookies help us remember your cart and improve your shopping experience.

How We Handle Your Information – Simple Steps

1. When you order, we ask for your name, delivery address, phone number, and email. This is required to process cash on delivery and send tracking updates.
2. We confirm your order via WhatsApp or call within 2 hours. Your phone number helps our support team reach you if there’s a stock issue.
3. We store your order history so we can process returns, refunds, and warranty claims quickly. We keep this data for 24 months.
4. We protect your data with SSL encryption during transmission and secure servers at rest. No payment card details are ever stored because COD is our primary method.
5. You can contact us anytime at privacy@salenow.pk to request data deletion, correction, or a copy of what we hold. We respond within 7 working days.

Frequently Asked Questions

Does Salenow.pk share my phone number with other companies?
No. We only share your delivery details with our courier partners (TCS, Leopard, M&P) to complete shipping. They are contractually bound to use your data only for delivery purposes.

What payment information do you store?
None. Since we operate on cash on delivery, we never collect credit card numbers, bank details, or JazzCash account information. For refunds, you provide your account details at the time of refund request, and we delete them after processing.

Can I delete my account and order history?
Yes. Send an email to privacy@salenow.pk with “Delete My Data” in the subject line. We will erase your personal information within 7 working days, except for transaction records required by Pakistani tax law.

Do you use cookies?
Yes, basic cookies to keep items in your cart and remember your preferences. You can disable cookies in your browser, but the site may not work properly.

Trust Reinforcement

Salenow.pk has been a trusted online shopping store in Pakistan since 2021. We follow Pakistan’s data protection principles and store all data within secure local servers. Have questions? Contact our support team at contact@salenow.pk or call/WhatsApp +923006668448. We answer within 24 hours.

Ready to shop with confidence? Browse our store or contact support for any privacy concern.